An NS driver showed his loyalty and dedication to his passengers when he made an unplanned stop so a lady didn’t miss her surgery appointment.
Hilde Wind accidentally boarded the wrong train that was bound for Zwolle and upon realising her mistake, fretted that she would miss her important appointment. Wind commented that it must have been the nerves that made her get on the wrong train. After explaining her dilemma to the conductor, he arranged for the intercity train to make an extra stop in Hoogeveen so that the woman could get to the hospital on time.
After learning that the conductor had arranged for the train to make an extra stop in Hoogeveen, Wind said she was overwhelmed. She tells RTV Drenthe “I am very happy with the action of the conductor and the other people involved at NS. Without knowing all the details of my appointment, they decided to stop the train. That is very special..If I had to go to Zwolle first, I would have missed my operation. I’m going to send them flowers.”