Our team tested this customisable pillow: here’s what happened to our sleep

Is this The One? ✨

If you’ve ever stood in a bedding shop staring at 600 varieties of pillows, you’ll understand why I was excited to try OnePillow.

When I moved house last year, I bought a full set of IKEA pillows and had no idea if I had chosen the right ones.

So when the Dutch-created OnePillow arrived at the DutchReview office promising customised support, adjustable height, cooling tech, and a better night’s sleep, I was curious. Would this finally be the pillow that fits me — instead of me trying to fit it?

I tested it alongside my colleagues, Jana and Sarah. Here’s how it went.

One pillow, endless foam

OnePillow’s big promise is that it’s customisable, so you can make it the perfect height for your sleep position. In the box is the pillow and two covers: a cooling cover and a hotel-style cover.

It comes ultra-compressed, but when it springs from the plastic packaging, it fattens itself into an ultra-stuffed cushion. Your job? Remove the foam until it’s your perfect pillow.

Once mine arrived, curiosity got the better of me. I opened the box and immediately got busy.

One very handy detail that some of our team missed: the box has a transparent side panel with a fill indicator. You pull stuffing out of the pillow and put it into the box until the foam reaches the line that matches your sleeping style. No guessing, no eyeballing, just scoop, stuff, and zip.

Now, it definitely felt strange removing the guts of a brand-new pillow, but the instructions were clear enough once I scanned the QR code on the packaging.

The biggest question at first was whether to remove foam down to the indicator line or start with everything in and work backwards. For me, the latter made sense.

photo-of-Onepillow-next-to-box-and-instructions-on-table
Image: DutchReview

The result? Once I adjusted the filling, the pillow stopped feeling like I would be sleeping upright, and more like a fluffy cloud.

Now don’t make the mistake Jana did. She grabbed her pillow, ignored every instruction, and slept on it straight out of the box. The next morning was… not a success. In real Goldlocks style, it was too tall, too firm, and just too much pillow.

“Then Sarah told me you can take the stuffing out,” she said the next day, surrounded by tiny pieces of foam. “I pulled some out based on feel alone, and it was immediately better. I’ll probably tweak it again with the indicator.”

She also pointed out something I had not noticed: OnePillow is brilliant for sitting up in bed. It is firm enough to prop you up without collapsing.

Sarah also began with confusion, then improvement.

“I didn’t really know where the instructions were,” she admitted. “I ended up stuffing all the removed foam into the plastic bag it came in. But once I took enough out, it got very comfortable.”

A paper guide in English (or, let’s face it, a bit more patience on our part) would have been useful, but hey, we got there.

Support and comfort: firm, structured, and reliable

OnePillow is not a soft pancake pillow. It does not sink into your mattress or disappear during the night. It stays exactly the shape you give it.

I tend to sleep on my side and back, and liked how it keeps my head and neck in place. I wasn’t waking up with that weird kink in my shoulder that I sometimes get from softer pillows.

Jana, who often deals with shoulder and arm pain, said she noticed the neutral alignment it gave her joints when she lay on her back. She thinks it may help long-term, but admitted it was too early to call it life-changing.

Sarah says she is still adjusting to the firmness, but she’s feeling optimistic. There’s a good reason too: OnePillow is the best-reviewed pillow in the Netherlands on Bol.com with a 4.8/5 rating.

Hot on one side, cool on the other: surprisingly effective

OnePillow’s party trick is its reversible hot–cold cover — one side made from cooling fibres, the other from warmer, softer fabric.

I’ll admit, I expected absolutely nothing from it and thought it was marketing fluff. Then I flipped the pillow and instantly felt a temperature difference.

Jana was even more impressed. She is famously anti-overheated pillows, and this feature won her over immediately. “I hate when pillows get too warm,” she told me. “This actually regulates temperature really well.”

Sarah did mention that getting the pillow into the cover took some extra stuffing and smoothing, but once it was on, she was pleased with the feel.

So, should you try it?

If you are expecting instant sleep perfection, you might be confused at first. You need to adjust the filling. You need to experiment. You will remove foam from a pillow with your bare hands.

But if you are open to one or two nights of trial and error, it pays off — and you have 60 nights of sleeping on it to decide if it’s really the pillow of your dreams.

Now, OnePillow isn’t the simplest pillow I have ever tried. But it is one of the smartest. Once I figured out how much filling to remove, it became genuinely comfortable, supportive, and reliably consistent.

If you are fussy, curious, or simply tired of guessing which pillow to buy, OnePillow is worth trying. Just be prepared to vacuum your floor after the setup. 😉

Would you try a customisable pillow? Share your thoughts in the comments below!

Feature Image:Fieke Snijder
Samantha Dixon 🇦🇺
Samantha Dixon 🇦🇺https://gallivantations.com
Sam has over six years experience writing about life in the Netherlands and leads the content team at DutchReview. She originally came to the Netherlands to study in 2016 and now holds a BA (Hons.) in Arts, a BA (Hons) in Journalism, and a Masters in Teaching. She loves to write about settling into life in the Netherlands, her city of Utrecht, learning Dutch, and jobs in the Netherlands — and she still can’t jump on the back of a moving bike (she's learning!).

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