In recent months, the Schiphol airport has failed to ensure its passengers a proper and stress-free travel route. Now, they have to pay the consequences (literally)
Those who cancel their flights at Schiphol to avoid potential troubles at the airport can’t do it for free, even though it’s the fault of the airport’s mismanagement.
The Travel industry association ANVR tells RTL Nieuws that the Dutch airport chaos isn’t a valid reason for travellers to request a free cancellation. Make it make sense 🙄
READ MORE | Schiphol Airport has released a forecast of busiest days expected this summer
Travel organisations are being prioritised
Frank Oostdam — director of ANVR — explained that allowing free cancellations due to feared chaos “would mean the end for many travel organisations”.
Schiphol already plans on rejecting 13,500 passengers every single day in July, yet won’t allow passengers to cancel their own flights for free. 🤔
For now, travel organisations such as TUI and Sunweb advise passengers to be patient until the limiting capacity becomes clearer.
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Not really true. KLM, who operates the greatest number of flights from Schiphol has been offering free cancellation for almost two months.
Hey Lea! Do you know if and how all the crazy at Schiphol is impacting arrivals? Seems like most of the coverage is on departures. Thanks!
Hi Sophie, thank you for your question! Unfortunately, that answer is yes since baggage handlers are also understaffed so it may take a bit longer to grab your luggage. Also, the customs for non-Schengen passengers could also be understaffed, hence long lines there sometimes for incoming passengers and transfers. While a smooth arrival isn’t totally out of question, those two things are good to keep in mind when getting to Schiphol.
We hope this helps!
I travelled from Scotland into schiphol last Friday. Only 5 people in front for passport control and had luggage in 15 minutes. I was delighted. Now hoping trip back on Saturday is as good.
Yesterday night we had to wait nearly two hours for our luggage. Finally it arrived at 2 in the morning!
I travelled from Scotland into schiphol last Friday. Only 5 people in front for passport control and had luggage in 15 minutes. I was delighted. Now hoping trip back on Saturday is as good.