Whoops! Claims counter in Groningen wrongly transfers €368,000

In the past two months, the Instituut Mijnbouwschade Groningen (IMG) has surprised 28 people when they saw €13,000 transferred to their account — with no idea of why.

The money from the mining damage company was meant for residents in Groningen eligible for compensation after a gas extraction damaged their properties earlier this summer. However, they’ve seen no sign of the money, reports the NOS.

Ongoing investigation

So far, the IMG has discovered 28 instances of transferring money to wrong accounts from June to July this year. On average, each payment was around €13,000.

While it’s clear that the mistake happened by simply transferring to the wrong account numbers, it’s not clear just how this could’ve happened. The investigation aimed at finding out is still ongoing and has provided no definitive answer yet.

“The Groningen and North Drenthe governments believe that the Groningen Mining Damage Institute (IMG) should be clearer about the measures regarding claims handling. Read the joint letter here.”

Recovering undue payments

IMG is now busy contacting the people who’ve accidentally received the large payments to ask for the money back — that’s one awkward phone call. 😅

A spokesperson says that the IMG “will recover the amounts unduly paid out.”

The people who should’ve received the money will also be contacted. IMG asserts that the company’s top priority is to ensure the correct people are compensated.

How do you think the wrong transfers could have happened? Tell us in the comments below!

Feature Image: ale_koziura/Depositphotos

Christine Stein Hededam 🇩🇰
A Dane with a special place in her heart for Minnesota, Christine is now falling in love with everything Dutch. Between finishing her bachelor’s degree, learning Dutch, and doing yoga teacher training, you will find her wandering about the Hague. Always up for visiting new places, she loves to explore the Netherlands with friends and takes pride in scoping out cute cafés (wherein to discuss books, big plans, and food).

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