A glitch on the MediaMarkt website allowed a Dutchman to buy three iMacs for less than 7 euros. Now, the electronic retailer is demanding for them to be returned.

 A man named Nemo, from Emmen, tells the story of how he bought the three iMacs for cheap, reports RTL Nieuws. “Last Saturday I ordered three iMacs and half an hour after ordering I noticed the error on the website. I thought it was a nice price, but I just received an order and shipping confirmation. I thought: then Media Markt really wants to sell it.”

If it sounds too good to be true, it’s because it is. “On Sunday evening, I received calls from someone from customer care telling me to return the iMacs. If I didn’t, a debt collection process would follow.”

MediaMarkt quickly pushed to have the computers returned or for them to be paid in full price. “But it quickly became pushier. If I had not decided before Wednesday whether I would return the computers or pay for them, there would be a debt recovery process or legal action.”

Nevertheless, Nemo decided that he’d rather like to keep the computers, and asked a lawyer friend of his for advice. “The fact that the iMacs have been delivered to me confirms to me that Media Markt wanted to sell the computers and that I can keep the iMacs. A collection process has now started from Media Market. I am waiting for that.”

This is not the first time a company accidentally soles a product for way cheaper than the actual price. The Dutch Consumers Association considers that consumers must know when something is wrong with the price and that they shouldn’t be “childish” about it.

In the meantime, Nemo believes that the judges will give him justice, as MediaMarkt must take responsibility for its mistake. “I think if this leads to a lawsuit, the judge will agree with me.”

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Should Nemo be allowed to keep the computers or not? Let us know what you think in the comments!

Feature Image: FirmBee/Pixabay 

10 COMMENTS

  1. Yes. Nemo should be allowed to keep them or at least one of them as a thank you for pointing out the flaw.
    In fact because Mediamarkt have been heavy handed he should keep all three.

  2. How if I bought the imac through the cashier, after my departure they realise was a mistake, could they go to the police station and put me in criminal list? Mediamarkt make mistake, and we have to take responsibility?

  3. Nemo knows full well he exploited a mistake. If he refuses to return the iMacs or pay for them he should face criminal charges and not simply a “civil” suit. Theft is theft.

  4. Regarding the law, Nemo can keep them. Similar to the case that he goes to a physical shop to buy a PC, if there was a mistake, would they go to his house to ask for returning?
    However, for morality, will you be happy with someone mistake? Especially someone is punished by his typing fault. By returning back, he might save a person from being fired. And with MediaMarkt, they can give him a gift for appreciation.

  5. Yes he has the right to keep them .
    The store should be held accountable for their mistake and be made more attentive to what they are doing . In actual fact , fire / let go , the person who placed the advert !!!
    Number one rule “ The customer is always right “ !

  6. They should take the media attention and write it off as advertising rather than being so heavy handed and getting negative attention.

  7. I think Mediamarkt should accept its mistake and take responsibility for that
    iMacs should be confiscated and given to a charity which could donate it to a school in a poorer part of the world with no electricity and internet
    Nemo shuld be executed for greed and reckless consumerism
    I am open to anything similar lines to above but not less than that…

  8. Why is there even a question of forcing Nemo to give them back? It’s not his fault MediaMarkt engaged in false advertising.It’s not his fault MediaMarkt put the wrong price on the item,he’s just a customers like many of us. He paid fair and square and got the items, so he should be entitled to keep them.It’s not his fault MediaMarkt had an afterthought about changing the original price of the items.

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