Setting up internet in the Netherlands: the complete guide

Setting up your utilities in a foreign country can be a awfully complex process. We’ve all been there — and we’ve picked up some handy tips for setting up your Dutch internet connection as seamlessly as possible!

When choosing your internet in the Netherlands, there are so many things to consider, such as: 

  • What type of internet connection should you go for? 
  • Which Dutch internet provider is the best value for your money? 
  • How fast can you get your internet connection?

Never fear, loyal internet user, we’ve got the answers to all your questions about setting up your internet in the Netherlands. 

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Types of internet connections in the Netherlands

Your first step is figuring out what type of internet connection you want. (Wait, there’s more than one? 👀) 

The most popular way to set up your internet in the Netherlands is via cable. Nearly 98% of Dutchies choose to connect to the web this way.

If internet speed is important to you, cable internet is one of the best options in the Netherlands.

couple-using-super-speedy-fibre-optic-internet-in-the-netherlands
Cable is an excellent option for speedy internet access — surpassed only by the more expensive fibre optic connection. Image: Freepik

The downside is that most cable internet subscriptions are sold as part of a package with a television subscription. This can make it costlier, particularly if you’re not a big TV watcher. 

READ MORE | Fibre optics in the Netherlands: getting the fastest internet in Amsterdam and beyond

The next most popular option in Dutch homes is ADSL, which is delivered through copper cables.

It can, however, be a more expensive option, as you have to pay for both a phone line connection and a separate contract with the internet service provider. 

If your need for speed outweighs how much you’re willing to pay, then a fibre optic connection might be the one for you.

Some fibre optic providers in the Netherlands include:

Ziggo

ziggo-fibre-optic-provider-netherlands-square-logo

With download speeds of up to 1 Gbit/s, Ziggo offers customers a speedy and reliable fibre optic connection that’ll make streaming in 4K an absolute breeze.

Even better? Their clever mix of fibre optics and cable provides your internet connection with even more stability than that of a traditional fibre optic network.


KPN

kpn-logo-fibre-optic-internet-provider-netherlands

As one of the most popular internet providers in the Netherlands, KPN has a range of fibre optic packages available — catering to your budget and speed requirements.

Those looking for ultra high-speed internet and seamless connectivity can check out the SuperFiber range, with upload and download speeds of up to 4 Gbit/s.


Odido

odido-fibre-optic-provider-netherlands

Advertised as the fastest fibre optic connection in the Netherlands, Odido’s internet hits upload and download speeds of a blazing 8 Gbit/s.

Prefer a more affordable fibre optic package instead? Lucky for you, there are plenty of subscriptions available — offering 2 Gbit/s, 1 Gbit/s, and even 100 Mbit/s.

It does seem to be the cutting edge of broadband technology, but it turns out that many Dutchies who have fibre optic cables don’t actually use the connection.

TIP: Moving into a small apartment? Check with your neighbours if they might like to share the cost of an internet subscription! (Yes, that’s actually a thing).

How to set up your internet in the Netherlands

When you’ve decided what type of internet you would like, you can start the process of setting up your chosen connection. The good news? That takes just four easy steps. 

1. Choose your Dutch internet provider

When choosing your provider, you’ll want to take into account availability in your area, speed, price, and customer service.

Here are some of the most popular internet providers in the Netherlands:

2. Get in touch with the provider

Found your perfect internet connection and provider? Now it’s time to get in touch.

However, despite the Dutch being the best non-native speakers of English, many company websites are still only available in the national language. This also goes for many Dutch internet providers.

photo-of-girl-in-netherlands-using-laptop-on-internet
Setting up your internet in the Netherlands can be an easy process! Image: Depositphotos

The good news is you can set up your internet in-store or over the phone.

There is a high chance you will speak to someone who can walk you through the process in English, but you still might want to look up the Dutch word for fibre optics (it’s glasvezel if you were wondering 🙆‍♂️). 

3. Sign your Dutch internet contract

You’ve done it! Finally, you have an internet contract in your hands (or most likely on your computer screen).

Unless you’ve signed up through an English-friendly provider, it’s likely in Dutch — do your best to understand it, or perhaps ask a Dutch friend for some help.

photo-of-person-using-tablet-in-netherlands-on-internet
Getting connected to the internet in the Netherlands can be done in just four steps. Image: Unsplash

The main thing to watch out for is those enticing “new customer deals”.

They often try to draw you in by offering a slashed price for the first few months, but then drastically increasing the bill after that. 😬

Don’t stress out too much, though. Good comparison websites will give you a fairly comprehensive overview of what a contract is offering. 

4. Get your internet up and running

Now, this is the (relatively) easy part. Most providers will send out an installation service or send you the tools and instructions to set it up yourself. 

photo-man-setting-up-internet-in-dutch-home
You’ll have your internet connection set up in no time. Image: Depositphotos

Average internet speeds in the Netherlands

If you haven’t heard, the Dutch internet is pretty speedy — in fact, the Netherlands has some of the fastest internet in Europe.

According to the reputable Ookla speed tests, the average download speed in the Netherlands is a blazing 190 Mbps (megabytes per second).

READ MORE | 8 things to know about getting Dutch internet

How do the Dutch get such speedy internet? Part of the reason is that the country is so flat.

Things to know about internet in the Netherlands

Before you rush to get your house connected in the Netherlands, there are a few handy tips you need to know. 

You’ll likely need a Dutch bank account

Generally, getting a Dutch bank account will make many aspects of life in the Netherlands so much easier.

READ MORE | The best banks in the Netherlands for internationals in 2024

Many Dutch internet providers accept payments through iDeal (an online payment method), which only works with Dutch banks. 

Most contracts are at least 12 months

This is why you need to check your contract with a fine-tooth comb!

If you’re staying in the Netherlands for a short amount of time, it’s more difficult to find a contract less than a year long.

photo-young-woman-sitting-on-couch-using-phone-and-laptop
Take extra care to review that contract — and ask for help if you’re not sure about something! Image: Depositphotos

Many contracts let you cancel before the end of the year, but it will probably incur a penalty fee.

This fee often means you end up paying the same amount as you would for the whole year. If you’re a short-term resident, you may want to think about just getting mobile internet for the time you’re here. 

You might not have a choice for what type of connection you can receive

When it comes to getting cable internet, you may find that your choice is restricted in terms of providers.

It may be that there is only one provider that can supply internet to your home. That’s why it’s best to do your research when it comes to what connections are available in your area. 

In a hurry? Cable internet is the quickest to set up

Since cable internet is the most popular kind of connection in the Netherlands, providers are a dab hand at setting it up.

Not only that, but it also means you can get your internet, TV, and landline set up in one fell swoop. 

Mobile internet in the Netherlands

This might be the option for you if you’re only in the country for a short period of time.

The most common way to get mobile internet (i.e. data) is when you get a Dutch pre-paid SIM card — or a SIM-only contract if you’ll be staying for longer than a year.

woman-smiling-as-she-uses-mobile-data-internet-in-the-netherlands
Relying solely on mobile data might seem handy, but could end up costing you far more in the long run! Image: Freepik

However, this typically isn’t the best way to sign up for your internet.

If you work from home or tend to stream a lot, the internet speeds can be rather slow. Meanwhile, data doesn’t come cheap in the Netherlands, so it can end up costing you a pretty penny.

Finally, data is normally capped every month (unless you can afford unlimited data, you baller 💰).

Dutch Internet package deals

If you know you are going to be watching a lot of TV or making a lot of calls within the Netherlands, these are hugely popular in the Netherlands and could save you a lot of money. 

TV and Internet deals

Many Dutchies opt for getting their TV and internet together (that’s that 98% we talked about earlier).

Providers that offer combo-deals include:

A lot of basic cable packages include all the standard Dutch channels, as well as some expat favourite channels like the BBC, CNN, and MTV.

You can also choose to upgrade to a premium package with all the sports and movie channels your heart desires. 

TIP: Some providers — like Budget Alles-in-1, KPN, and Youfone — even offer handy 3-in-1 packages for TV, internet, and calling. This is ideal if you don’t want to order a landline separately from your internet and TV package. 📞☎️

Where can I compare Dutch internet providers?

Now, we know you want to get the best deal on your internet in the Netherlands.

There are too many factors to consider for a one-size-fits-all contract, but PartnerPete has an overview of internet providers and their range of contracts. 

Do I need a VPN in the Netherlands?

Not necessarily, but it is worth considering.

A Virtual Private Network (VPN) protects your privacy when you’re online. They can help you browse anonymously, and disguise your network to make it look like you’re surfing from another country.  

photo-young-woman-using-a-vpn-on-laptop-in-cafe-netherlands
VPNs will also make sure you’re safely browsing the internet from anywhere in the world. Image: Depositphotos

VPNs aren’t the cheapest thing, but they’re worth it if you want to access content only available outside of the Netherlands.

(Like if, for example, you’re addicted to a random Australian show on Netflix. 😉)


That’s everything you need to know about setting up your internet in the Netherlands! Now go ahead and surf the web to your heart’s content while you live in this lovely flat country

How were your experiences connecting internet in the Netherlands? Tell us in the comments below!

Feature Image:Depositphotos
Chloe Lovatt 🇬🇧
Chloe Lovatt 🇬🇧http://globeshuffler.wordpress.com
A British native, Chloe has a love for other languages and cultures, having lived in Spain before moving to the Netherlands. She is keen to explore the Dutch landscape, cultural spots and — the most important — food! After being here for a few months she already has developed a mild addiction to kibbeling.

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  2. You wrote “136 Mbps (Megabytes per second)”, this is not true, it’s megabits per second. Megabytes would be MB, not Mb. 136 Mbps = 17 MBps
    It’s a common mistake, it happens. Honestly it’s the Internet provides that should use bytes, not bits, for their speeds, cos most people have no clue what bits are so it’s deceiving.
    Anyway, thanks for your article, as i am thinking of moving to the Netherlands and need help.

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